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RedOne Music is a Canadian authorized Galaxy Audio retailer.
Business Hours: Monday - Friday: 9AM to 6PM | Weekends: 10AM to 5PM
Description
Warranty Period:
5 Years: CONNECT-IT Series Cables, Connectors, & Adaptors
3 Years: HOT SPOT Series speakers and accessories, MICRO SPOT Series speakers and accessories, CRICKET Polarity Test Set, JACKS IN THE BOX Series, LINE ARRAY Series speakers and accessories, ANY SPOT Wireless Personal Monitors & accessories (excludes ear buds or ear cups with 1-year warranty), ANY SPOT Wireless Microphones & accessories (excludes headset or lapel mics with 1-year warranty), ANY SPOT Tour Guide/Translator Systems (excludes ear buds or ear cups with 1-year warranty), ANY SPOT Wireless Camera Kits, ANY SPOT Wireless Speaker Systems, ANY SPOT Traveler Series Portable PA Systems & components (excludes player options; 1 year & batteries; 90 days), CHECKMATE Series SPL meters and accessories, CYCLONE Series Rack Cases, CORE Series speakers and accessories
1 Year: ANY SPOT Headset, Earset, or Lapel Microphones & cables, Galaxy Audio Ear Buds & Ear Cups, Wired Instrument or Test Microphones, Studio Microphones & accessories, Installation Microphones, Wired Handheld Microphones, Studio Headphones, Carbon Boom Microphones, RM Series Chassis & Modules
Coverage:
Parts and labor against defects in materials and workmanship
Limitations and Exclusions:
Warranty void if product is altered, serial number removed/defaced, or repaired by unauthorized parties
Does not cover damage from misuse, accidents, neglect, or failure to follow instructions
Does not cover damage to the exterior after delivery or damage during shipping after initial delivery
Galaxy Audio does not authorize third parties to assume liability or make warranties on its behalf
Start of Warranty:
Commences on date of purchase (proof of purchase required)
Obtaining Service:
A Return Authorization (RA) number must be obtained from Galaxy Audio prior to return
Items under warranty may be repaired or replaced at Galaxy Audio’s discretion
Customer responsible for shipping to repair facility; repaired items returned shipping prepaid by Galaxy Audio
Non-warranty repairs: $60/hour ($30 minimum) plus parts; customer responsible for shipping; prepayment required if no account
AFFIRM
Payment options are provided through Affirm Canada Holdings Ltd.. Your rate may vary and is subject to an eligibility check based on creditworthiness and applicable provincial regulatory limitations. Payment options depend on your purchase amount, may vary by merchant, and may not be available in all provinces or territories. Actual payment option terms will be shown at checkout. A down payment (or a payment due today) may be required. Affirm accepts debit cards and pre-authorized debit as forms of repayment, and select payment options may also allow repayment using credit cards. Please review your credit card’s terms and conditions when using it as a form of repayment. Sample payment options may include splitting a purchase into multiple scheduled payments over time. For more information, please see https://www.affirm.com/en-ca/how-it-works
SEZZLE
Payment options are provided through Sezzle. Payment options are subject to approval and may depend on factors such as purchase amount, merchant participation, and customer eligibility, and may not be available in all provinces or territories. Payment terms and any applicable fees are determined at checkout. Actual payment option terms, including the payment schedule and any required upfront payment, will be shown at checkout. Sezzle allows eligible customers to split purchases into multiple scheduled payments over a short period of time when shopping online or in-store with participating merchants. Customers can track purchases, upcoming payments, and account activity through Sezzle’s platform or mobile application. For more information, please see https://sezzle.com/en-ca/how-it-works
FLEXITI
Payment options are provided through Flexiti Financial Inc.. Rates and payment terms are subject to approval and may depend on factors such as purchase amount, merchant participation, and customer eligibility, and may not be available in all provinces or territories. Actual payment option terms, including applicable rates, the payment schedule, and any required upfront payment, will be shown at checkout. Flexiti allows eligible customers to shop online or in-store at participating retailers and pay for purchases over time using flexible payment plans. Depending on the retailer and purchase amount, customers may choose from options such as equal monthly payment plans, deferred payment plans, or standard credit card purchases using their FlexitiCard. For more information, please see https://flexiti.com/how-it-works
PAYPLAN BY RBC
Payment options are provided through Royal Bank of Canada. Rates and loan terms are subject to eligibility requirements and applicable regulatory limitations. Payment options may depend on factors such as purchase amount and merchant participation and may not be available in all cases. Actual payment option terms, including applicable rates, the repayment schedule, and any required upfront payment, will be shown at checkout. PayPlan by RBC allows eligible customers to split qualifying purchases into equal monthly payments instead of paying the full amount upfront. By selecting PayPlan by RBC at checkout, the customer agrees to enter into an instalment loan with Royal Bank of Canada. For more information, please see https://www.rbcroyalbank.com/payplan/faq.html#merchantFaq
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
